Monthly Archives: March 2011

Sales Prevention Department – Do you have one?

The other day on my way to an appointment, I went by the local Delta Sonic to get my car washed.  I requested the Works which includes an interior and exterior wash and a 5-day Wash Guarantee.  I asked if … Continue reading

Posted in Nancy's Blog | Tagged , | Comments Off on Sales Prevention Department – Do you have one?

Why men who don’t ask for directions might be right

Since I travel so much, and I loathe GPS systems, I tend to rely on google maps and my own internal compass.  Most of the time, this gets me exactly where I’m going.  Plus I love the adventure. However, there … Continue reading

Posted in Nancy's Blog | Tagged , | Comments Off on Why men who don’t ask for directions might be right

How I met ABC’s “Secret Millionaire” James Malinchak

Hello from the Arizona Biltmore Resort. I’m here for InfusionCon, a users conference for a software program we use in our business. It’s absolutely beautiful out here and we’ve had some amazing speakers. James Malinchak from ABC’s “Secret Millionaire” and … Continue reading

Posted in Nancy's Blog | Tagged , | Comments Off on How I met ABC’s “Secret Millionaire” James Malinchak

The DISC styles at Starbucks

In my consulting business (http://www.discwizardonline.com) I utilize a behavioral tool called DISC.  It breaks behavior down into four types – Dominance, Influence, Steadiness and Compliance.  People have a combination of all four types in the behavioral style but usually one … Continue reading

Posted in Nancy's Blog | Tagged , | Comments Off on The DISC styles at Starbucks

To tip at Starbucks or not to tip, that is the question

This week I’m dealing with a personal dilemma. Compared to what a lot people deal with on a daily basis (especially the recent tragedy in Japan), I realize whether to tip or not to tip at the Starbucks counter is … Continue reading

Posted in Nancy's Blog | Tagged | Comments Off on To tip at Starbucks or not to tip, that is the question